We want you to be happy and satisfied and we are doing our best every day to
We would like you to be super satisfied. My team and I work every day on it and for it. Should a product not meet your expectations, just send it back to us.
So that we can assign the complaint also, we ask you for the order number or customer number under which you bought the product.
Of course we try to process your complaint as soon as possible: )
Furthermore, it is very important for us to know the reason for the complaint. We will then check it and get back to you.
You can then choose between a replacement delivery, a credit note, a return transfer or a Paypal refund (for the last two we would need your account details or Paypal address).
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